Privacy Policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of www.jvdreambazaar.com the user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Your privacy is important to www.jvdreambazaar.com we want to make you feel comfortable and secure shopping in our store. Our privacy policy explains the types of information we gather, how it is protected, what we do with it and how you can change or correct information. By shopping at www.jvdreambazaar.com,you are accepting the practices described in privacy policy.
Note: Our privacy policy is subject to change at any time without any prior information.

What personal information is collected?

When you register with www.jvdreambazaar.com ,your provide your name,billling and delivery address, phone no etc.You select a username and password, allowing you to access the www.jvdreambazaar.com We recommend that you must keep your password confidential to prevent unauthorized use of your account. While placing your order, you may give us special delivery instruction which we follow to your specifications. We use your personal information to send our offers and discounts schemes time to time.

How you can change or remove your personal information?

You can change your personal information at any time by accessing UPDATE PROFILE page at www.jvdreambazaar.com or contact www.jvdreambazaar.com customer care at +91-8840094816

Is it safe to use debit card/credit card or net banking on www.jvdreambazaar.com?

Yes, shopping www.jvdreambazaar.com is 100% safe. All Debit card/Credit Card and net banking payments are processed through secure and trusted payment gateways managed by leading Indian banks. Some banks may ask you to enter one time password also known as 3D secure password which works as an extended layer of security. This makes your online transfer safe and secure. You can be assured that www.jvdreambazaar.com offers you the highest standards of security available on the internet to make you’re shopping safe, trusted and secure.

Does www.jvdreambazaar.com store my Debit/Credit card information?

www.jvdreambazaar.com does not store your card information. We directly take you to the bank page where you provide all your card information. Bank in turn store first 6 and last 4 digits of your card number in a secure and encrypted manner. The first 6 digits (bank identification number) are used to identify your bank name and country where your card was issued. The first 6 and last 4 digits are together used for fraud detection and prevention purpose.

Returns & Refund Policy:

J.V. JV Dream Bazaar returns and refund policy:

I. Return to Origin-

a. When a product is undelivered by courier due to some uncertain reasons, we will refund the full amount after receiving the product at our facility.
b. When a product is lost by courier in transit. We will refund the full amount at the same time.

II. Customer returns

a. Customer returns will be accepted only when a product delivered is wrong or damaged.
b. Customer can contact support team via email, raise ticket within 4 days from delivery. Our team will request for certain proofs of damages, wrong item delivered.

Note: Customer Returns will be accepted within four days from the date of delivery.

Refund Policy

We have easy refund policy for your comfortable shopping.

• Amount for returning products will be refunded via product wallet after deduction of delivery + return charges.
• Products must be unused and should be according to our refund policy.
• Call us for more any issue you face, we will be there to help you.

Shipping:

Title and risk of loss for all products ordered by you shall pass on to you upon www.jvdreambazaar.com’s shipment to the shipping carrier.

Pricing:

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at www.jvdreambazaar.com’s discretion.

We made shipping on orders above Rs.299/-.

We promise to provide you with best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact. An estimated delivery time period is displayed on the order summary page. On placing your order, you will receive an email/ confirmation containing a summary of the order and also the estimated delivery time to your location.

Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.

The delivery time period varies from product to product due to stock availability at your order dispatch center. We are not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered

NOTE :

• Generally we deliver 7 working days from the date of order.
• Call us to change time according to your schedule.
• If you face any issue please call us +91-8840094816 to resolve.
• Home delivery available only in selected cities of India. Delivery charges subject to pay.
• FMCG products delivery NOW available only in SHAHJAHNPUR.